Position Overview

At Jubilant Digital Marketing, we believe great Account Managers do more than manage projects. They help shape their clients’ marketing strategy and become trusted advisors. We’re looking for an experienced digital marketer who enjoys building relationships just as much as developing smart, results-driven strategies.

In this role, you’ll lead client accounts from strategy through execution, helping businesses understand how Paid Search, Paid Social, SEO, and other digital channels work together to achieve their goals. You’ll collaborate closely with our in-house specialists while confidently leading client conversations, making strategic recommendations, identifying growth opportunities, and translating business goals into effective digital marketing strategies.

This is an ideal opportunity for someone who has worked at a small or midsized agency where wearing multiple hats wasn’t the exception, it was the expectation. You’re comfortable leading conversations across multiple areas of digital marketing, know when to collaborate with subject matter experts, and enjoy taking ownership of both the client relationship and the overall strategy.

Responsibilities Include:

Client Strategy & Leadership

• Serve as the primary strategic advisor and day-to-day contact for a portfolio of client accounts.
• Own the development of integrated digital marketing strategies by collaborating with internal specialists across Paid Search, Social Media, SEO, Web Development, and other digital marketing disciplines.
• Lead strategic conversations with clients, understanding their business goals and translating them into effective digital marketing strategies.
• Collaborate with internal subject matter experts to evaluate performance, refine strategies, and develop recommendations that align with each client’s goals.
• Lead client meetings, presenting performance insights, strategic recommendations, and clear next steps.
• Proactively identify opportunities to improve campaign performance, expand services, and deliver additional value to clients.
• Stay informed on digital marketing trends and bring new ideas, best practices, and recommendations to clients.

Account Management & Project Leadership

• Manage multiple client accounts simultaneously while ensuring projects remain on schedule, within scope, and aligned with client expectations.
• Coordinate internal resources across Web Development, Paid Search, Social Media, SEO, and other teams to ensure successful project execution.
• Translate client goals, feedback, and requests into clear project plans and actionable direction for internal teams.
• Review client deliverables for quality, accuracy, and alignment before presenting them to clients.
• Maintain project timelines, coordinate meetings, and manage ongoing communication to keep projects moving efficiently.
• Build strong, long-term client relationships through proactive communication, responsiveness, and exceptional service.
• Troubleshoot client concerns and collaborate with internal teams to develop effective solutions.

Performance & Analytics

• Help establish client goals, KPIs, and reporting strategies during onboarding and ongoing account planning.
• Review campaign performance across digital channels to identify trends, opportunities, and areas for optimization.
• Interpret marketing data and translate performance into meaningful business insights and strategic recommendations.
• Partner with internal specialists to evaluate results, refine strategies, and recommend ongoing optimizations.
• Ensure clients understand campaign performance, key metrics, and the impact of marketing initiatives on their business goals.

Business Development & Growth

• Identify opportunities to expand client relationships through additional services and strategic recommendations.
• Assist in developing proposals, scopes of work, and recommendations for existing and prospective clients.
• Participate in discovery meetings and strategic planning sessions for new business opportunities.
• Build trusted client relationships that support long-term retention and account growth.

Qualifications & Skills

Experience

• 5+ years of digital marketing agency experience, preferably in a small or midsized agency where strategy, client relationships, and project management were all part of the role.
• Experience managing multiple client accounts simultaneously while balancing competing priorities and deadlines.
• Demonstrated success developing digital marketing strategies that drive measurable business results.
• Experience presenting performance insights, strategic recommendations, and campaign results to clients and business stakeholders.

Digital Marketing Expertise

• Strong working knowledge of Paid Search, Paid Social, SEO, website strategy, analytics, and other core digital marketing channels.
• Ability to confidently lead conversations across multiple areas of digital marketing. While you don’t need to be the deepest technical expert in every discipline, you should understand how the major digital marketing channels work together and know when to collaborate with internal specialists.
• Experience interpreting marketing performance data and making strategic recommendations based on results.
• Working knowledge of Google Analytics 4 (GA4) is required. Experience with HubSpot, Google Data Studio, Google Ads, Meta Ads Manager, or other digital marketing platforms is a plus.

Professional Skills

• Excellent written, verbal, and presentation skills with the ability to build trust and confidence with clients.
• Naturally curious with a passion for learning and staying current on digital marketing trends and best practices.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Highly organized with exceptional project management and time management abilities.
• Ability to manage multiple priorities while maintaining attention to detail.
• Collaborative mindset with experience working across cross-functional teams.
• Proactive, self-motivated, and accountable with a strong sense of ownership.
• Ability to build lasting client relationships while balancing strategic thinking with day-to-day execution.

Contact Us For More Open Positions. Please Send Resume To:

staff@jubilantdigital.com